We are seeking a Vicidial Expert with specialized experience in installing Vicidial on servers and setting up the backend infrastructure. The candidate will be responsible for creating and configuring our own dialer system, which will be used internally and offered to clients as a service. This role focuses on backend setup and server management, as our team already handles frontend configuration.

Who We Are  

M-Power Solutions is more than just a company – we're a family of innovators, go-getters, and dream-chasers. Our mission? To empower businesses and individuals to reach their full potential through cutting-edge CRM and marketing automation solutions.

Our Core 4 Dedications  

• Dedication to Growth: We believe in being 1% better every day, both personally and professionally.
• Dedication to Showing Up: For our clients, for each other, and for ourselves.
• Dedication to Excellence: We strive for the highest standards in everything we do.
• Dedication to Empowerment: We uplift and enable others to reach their full potential.

Key Responsibilities

• Install and configure Vicidial on servers, ensuring a robust and secure setup.
• Handle backend infrastructure, including database management, network setup, and security protocols.
• Optimize the system for performance, scalability, and reliability.
• Provide technical support and troubleshooting for any server or backend issues.
• Collaborate with our team to ensure seamless integration with existing systems.
• Assist in setting up accounts for clients and providing ongoing technical support.

• Proven experience in installing and managing Vicidial on servers.
• Strong expertise in backend setup, including database and network configuration.
• Understanding of VoIP technologies and call center operations.
• Ability to troubleshoot and resolve technical issues quickly.
• Excellent communication skills and the ability to work independently.

Working Hours:

PH Graveyard Shift (8hrs/day, Monday-Friday US Timezone)

Compensation:

• $5/hr
• Weekly Payout

Benefits:

• PTO (Vacation Leave) that increases every year that you are with us
• Separate PTO for Sick Leave
• Maternity and Paternity Leave
• Bereavement Leave
• Evaluation and Opportunity for a Salary Raise every 4 months from start date.

Equipment Requirement:

• Operating System: Windows 10 or MacOS (latest version)
• Processor: Intel Core i5 or AMD Ryzen 5 (or equivalent)
• RAM: 8 GB or higher
• Storage: 256 GB SSD or higher with minimum 30% free space.
• Internet Connection: Minimum 75 Mbps download and 75 Mbps upload speed for smooth communication and data handling. 100mbps+ preferred.
• Headset: Noise-canceling headset with a microphone for clear and professional communication.