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TeleTech Philippines

USRN - Healthcare Account - Cainta

45,000 - ₱50,000

xp_lvl1 - 3 years
educationDiploma
jobTypeFull-time
USRN - Healthcare Account - Cainta45,000 - ₱50,000
locationCaintaworkExperience1 - 3 years
educationDiplomajobTypeFull-time
Posted on 04 May 2021

Job Description

Posted on 04 May 2021

TeleTech is on the search for a Work from Home USRN Healthcare Professional to proactively create meaningful connections with our team.


You became a nurse to support others. You have the empathy and the drive. And nursing can also be a challenging field. It is this passion for helping others that makes you the best at what you do. Why not consider a change of scenery. TeleTech is actively hiring US RNs (nurse awith NCLEX certification) to support customers of pharmaceutical organizations who need you.


Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.  


What you’ll need to qualify:

  • Active unrestricted USRN license 
  • 2+ years clinical experience in a hospital, acute care, home health / hospice, direct care or case management preferred
  • Exceptional English verbal and written communication skills
  • Ability to thrive in a dynamic environment
  • Previous customer service or Clinical Process Outsourcing experience is a plus


Technology and work environment requirements - Work from Home:  

·        Have the right connection – a home internet connection that is >15Mbps (you may do a quick check through Fast.com) 

·        Computer – we’ll supply and deliver at your doorstep

·        Must be able to hard-wire (via ethernet cord) directly into your home modem 

·        Must have a quiet workspace that is within a reasonable proximity of your router so that you can plug in while working 


What your typical day will consist of:

·        Handles secondary review of medications that are not approvable on technician level.

·        Review documentation and interprets data obtained from clinical records such as patient laboratory results, diagnostic tests, office visit notes and medical history.

·        Applies appropriate clinical criteria and policies in line with regulatory and accreditation requirements for the medication being requested.

·        Coordinates the case to internal Pharmacists for further assessment if there's inadequate information to decision the case.


What you'll enjoy:

·        A competitive salary package plus a ₱150,000 Sign-On Bonus!

·        Company-sponsored HMO with Health & Wellness programs for you and your family

·        Educational assistance through tuition reimbursement

·        And more.


Accepting digital applications for your protection and the protection of our employees: Apply online or text ‘TTEC’ to +63 922 110 1170 to connect with us.


TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. 


For more information about TeleTech, click on About Us or search #ExperienceTeleTech throughout social media to engage in the global conversation.


Requirements

What you’ll need to qualify:

  • Active unrestricted USRN license 
  • 2+ years clinical experience in a hospital, acute care, home health / hospice, direct care or case management preferred
  • Exceptional English verbal and written communication skills
  • Ability to thrive in a dynamic environment
  • Previous customer service or Clinical Process Outsourcing experience is a plus

Benefits

Meal Allowance

Meal Allowance

Skills / Software

Customer Service

Working Location

Job Description

minus

TeleTech is on the search for a Work from Home USRN Healthcare Professional to proactively create meaningful connections with our team.


You became a nurse to support others. You have the empathy and the drive. And nursing can also be a challenging field. It is this passion for helping others that makes you the best at what you do. Why not consider a change of scenery. TeleTech is actively hiring US RNs (nurse awith NCLEX certification) to support customers of pharmaceutical organizations who need you.


Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.  


What you’ll need to qualify:

  • Active unrestricted USRN license 
  • 2+ years clinical experience in a hospital, acute care, home health / hospice, direct care or case management preferred
  • Exceptional English verbal and written communication skills
  • Ability to thrive in a dynamic environment
  • Previous customer service or Clinical Process Outsourcing experience is a plus


Technology and work environment requirements - Work from Home:  

·        Have the right connection – a home internet connection that is >15Mbps (you may do a quick check through Fast.com) 

·        Computer – we’ll supply and deliver at your doorstep

·        Must be able to hard-wire (via ethernet cord) directly into your home modem 

·        Must have a quiet workspace that is within a reasonable proximity of your router so that you can plug in while working 


What your typical day will consist of:

·        Handles secondary review of medications that are not approvable on technician level.

·        Review documentation and interprets data obtained from clinical records such as patient laboratory results, diagnostic tests, office visit notes and medical history.

·        Applies appropriate clinical criteria and policies in line with regulatory and accreditation requirements for the medication being requested.

·        Coordinates the case to internal Pharmacists for further assessment if there's inadequate information to decision the case.


What you'll enjoy:

·        A competitive salary package plus a ₱150,000 Sign-On Bonus!

·        Company-sponsored HMO with Health & Wellness programs for you and your family

·        Educational assistance through tuition reimbursement

·        And more.


Accepting digital applications for your protection and the protection of our employees: Apply online or text ‘TTEC’ to +63 922 110 1170 to connect with us.


TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. 


For more information about TeleTech, click on About Us or search #ExperienceTeleTech throughout social media to engage in the global conversation.


Benefits

plus
Meal Allowance

Meal Allowance

Job Requirements

plus

What you’ll need to qualify:

  • Active unrestricted USRN license 
  • 2+ years clinical experience in a hospital, acute care, home health / hospice, direct care or case management preferred
  • Exceptional English verbal and written communication skills
  • Ability to thrive in a dynamic environment
  • Previous customer service or Clinical Process Outsourcing experience is a plus

Skills / Software

plus
Customer Service

Working Location

plus

About the company

Join us in delivering amazing customer experiences! We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We also create exceptional experiences for our employees. We invite you to join our journey and experience it for yourself! At TeleTech, you can enjoy a fast-paced career that offers exciting professional development and career...

IndustriesBPO
Employees> 1000

Recruiter

Danica Mariel San Juan  
95% response rate, respond in more than a monthLast active 11/06/2021
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