Troubleshoot issues with mobile phones, diagnose the cause of a particular problem, then replace parts or perform software updates to repair the device and restore it to full functionality.

Duties and Responsibilities:

• Perform all aspects of the repair and maintenance on mobile phones.
• Ensure that repairs are completed in accordance with company standards, procedures and policies.
• Ensure proper operation of equipment to ensure safe working conditions.
• Maintain accurate records as required by law or agency regulations.
• Provide excellent customer service).
• Work closely with other technician’s/staff members at various locations throughout the country.

• Cell Phone Servicing (Hardware & Software) Graduate/Electronics Engineer Graduate or equivalent
• NC II Holder / Cellphone Repair Certificate or equivalent is a plus
• At least 6 months of experience as a technician in related field required
• Proficient computer skills.
• Outstanding communication skills, both written and verbal skills.
• Can handle work pressure