Customer Assistance:

• Greet customers as they enter the store, answer general questions, and direct them to products or departments. Provide assistance with finding items and carrying purchases when needed.

Stocking & Inventory:

• Help with receiving deliveries, unpacking merchandise, and restocking shelves to ensure products are readily available. Ensure products are properly labeled and organized according to store standards.

Store Maintenance:

• Keep the store clean, tidy, and organized, including dusting shelves, cleaning floors, and arranging products neatly. Ensure aisles are free of obstructions and safely accessible to customers.

Merchandise Organization:

• Assist with setting up displays, rotating stock, and arranging products according to the store’s layout and visual merchandising guidelines.

Cashier Support:

• Assist cashiers with bagging purchases, organizing receipts, and ensuring smooth transactions during busy periods.

Product Knowledge:

• Learn about store products and services to provide accurate information to customers and assist with recommendations.

Sales Support:

• Assist in tracking sales and product inventory levels, alerting management when stock levels are low or when items are out of stock.

Assisting with Returns:

• Help process customer returns, exchanges, and refunds as needed, ensuring compliance with store policies.

Team Collaboration:

• Work closely with store management and team members to ensure a smooth and efficient operation. Assist with special projects or other tasks as assigned.

Safety & Security:

• Ensure that the store’s safety and security policies are followed, including monitoring for potential shoplifting and maintaining a safe shopping environment for customers.

Education:

• High school diploma or equivalent preferred, but not required.

Experience:

• Previous experience in retail, customer service, or warehouse roles is a plus but not required. On-the-job training will be provided.

Skills:

• Strong communication and interpersonal skills to interact with customers and team members.
• Ability to work efficiently in a fast-paced environment and multi-task effectively.
• Basic math skills for handling transactions and organizing stock.
• Ability to follow instructions and work with minimal supervision.
• Physical stamina to lift and carry stock, stand for long periods, and perform other physically demanding tasks.