• Develop existing and custom applications within ServiceNow including integrations with other applications 

• Create and use update sets to move customizations between ServiceNow instances 

• Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis 

• Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform and its SDLC 

• Overarching understanding of ServiceNow Enterprise product suite 

• Ability to create reports using the standard reporting engine, plus metrics and SLAs 

Junior ServiceNow Developer with the following abilities and experience: 

• 5-6 years of experience of ServiceNow development 

• Hands-on experience in Service Catalog/Service Portal modules 

• Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS 

• Clear written and verbal communication skills