A service technician installs, maintains, and repairs equipment, machinery, or systems in the field or at a facility. They diagnose technical problems, replace faulty parts, and ensure devices operate safely and correctly while providing customer support.

Responsibilities

• Installation: Set up and test new hardware, products, or machinery to verify proper operation.
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• Diagnostics & Repair: Use tools to find mechanical or electrical errors, fix broken parts, or order replacements.
• Preventive Maintenance: Conduct routine system checks and servicing to prevent unexpected failures.
• Customer Service: Teach clients how to use products correctly and explain complex technical issues clearly.
• Documentation: Write detailed service logs and record parts used for every completed job. [1, 2, 3, 4, 5, 6]

Job Requirements

Education: High school diploma; vocational school or trade certification is often preferred.

Skills: Strong mechanical aptitude, problem-solving skills, and knowledge of diagnostic tools.

Communication: Good interpersonal skills to deal with clients and explain repairs.

Physical: Ability to lift heavy items, stand for long periods, or work in tight spaces.