Seller Support Representative

₱25-30K[Monthly]
On-site - CebuFull-timeFresh Graduate/StudentBachelor
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Job Description

Communication SkillsAttention to DetailsWritten and Verbal Communication SkillsInterpersonal SkillsCustomer Service

Description

  • We are seeking a motivated Seller Support Representative to join our team. In this role, you will provide exceptional customer service through call, email and chat support.


Requirement

  • Educational Qualifications: Bachelor's degree
  • Experience Level: Entry-level, with or without relevant work experience
  • Experience in e-commerce is a must
  • Skills and Competencies: Strong customer service acumen, outstanding interpersonal skills, effective communication abilities, adept in handling customer inquiries and complaints, proficient with call center technology and software.
  • Responsibilities and Duties: Answering customer calls, providing information on products/services, resolving issues, documenting call details, and following up on customer interactions.
  • Working Conditions: Office environment, potentially including shift work, weekends, and holidays. Expect high-volume call periods with the necessity for multitasking.
  • Qualities and Traits: Patient, empathetic, adaptable, resilient, with a customer-oriented attitude and an exceptional work ethic.


Danica Eleine Fresco

HR ManagerAmpersand Management & Dev't Group

Working Location

Central (pob.), , Philippines, 11th floor, Apple One Equicom Tower, Equicom. Apple One Equicom Tower, Mindanao Ave. Cor. Biliran Rd. Cebu Business Park, Cebu City, 6000 Cebu, Philippines

Posted on 27 September 2024

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Ampersand Management & Dev't Group

Unfinanced / Angel

51-100 Employees

Human Resources & Recruitment

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