Secretary

₱15-20K[Monthly]
On-site - Quezon CityFull-time1-3 Yrs ExpBachelor
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Job Description

Customer Relationship ManagementWritten CommunicationTeamworkPublic SpeakingAfter-Sales Technical Support

Description

  • Provide exceptional after-sales technical support to customers, ensuring product satisfaction and addressing issues promptly.
  • Collaborate with sales and technical teams to resolve customer inquiries and provide product knowledge.
  • Conduct product training sessions and workshops for clients to enhance their operational efficiency.
  • Develop and maintain strong customer relationships to foster trust and loyalty.
  • Document support activities and customer feedback for continuous improvement.

Requirement

  • Job Title: After Sales Technical Support
  • Educational Qualifications: At least a Bachelor's degree in Engineering, IT, or related field.
  • Experience Level: 1-3 years of relevant experience in after-sales support or technical assistance.
  • Skills and Competencies: Proficient in Customer Relationship Management, Written Communication, Teamwork, Public Speaking, and After-Sales Technical Support.
  • Responsibilities and Duties: Provide technical assistance, resolve customer queries, ensure customer satisfaction, and maintain product knowledge.
  • Working Conditions: Office environment, potential remote support, flexibility in hours required.
  • Qualities and Traits: Strong problem-solving skills, excellent interpersonal skills, attention to detail, and a proactive attitude.

LADY CRUZ

HR ManagerVitalite Trading Corporation

Active today

Working Location

Vitalite Trading Corp (Aquaprime). 438 Del Monte Ave, Quezon City, 1114 Metro Manila, Philippines

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Posted on 22 November 2024

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