1. Outbound Calling: Make a high volume of outbound calls to prospective or current customers.
2. Product/Service Promotion: Provide detailed information about products and services, explaining features, benefits, and pricing.
3. Sales Conversion: Persuade potential customers to buy a product or service, meet sales targets, and close deals.
4. Customer Relationship Management: Maintain a positive relationship with customers, answer questions, and address any concerns they may have.
5. Lead Generation: Qualify leads and gather information for sales teams, where appropriate.
6. Record Keeping: Maintain accurate records of customer interactions, including call notes and details of sales or follow-up requirements.
7. Appointment Setting: Schedule appointments for sales representatives to meet with interested leads or clients.
8. Handling Rejection: Stay positive and professional even when facing objections or rejections from potential customers.
9. After Sales Technical Support: Troubleshoot and address customer concerns on technical issues.
1. Education and Industry Knowledge: A bachelor's degree (fresh graduates will be considered) and preferably at least 1 year experience in sales or marketing in retail industry preferably in light and heavy equipment parts.
2. Communication and Relationship Building: Strong communication skills, ability to maintain client relationships, and understand their needs.
3. Customer Service and Problem-Solving: Excellent customer service, issue resolution, and creative problem-solving.
4. Organization and Sales Skills: Organizational ability to manage multiple clients and sales skills for upselling.
5. Analytical Skills and Computer Proficiency: Analyze data, trends, and use relevant software effectively.
6. Time Management and Adaptability: Efficiently manage time and adapt to changes in client needs and industry.
7. Conflict Resolution and Teamwork: Skill in conflict resolution and collaboration with colleagues.
8. Ethical Standards: Maintain high ethical standards and integrity to build trust with clients.
9. Technical Skills on Heavy Machinery: Be able to sell and troubleshoot.
Norvin John Layson
HR OfficerHappy Hoisters, Inc.
Active this week
1252g Apacible St, 1252g Apacible St, Paco, Manila, 1007 Metro Manila, Philippines
Posted on 22 November 2024
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