As a Sales Associate, you will play a vital role in providing excellent customer service, building relationships with clients, and driving sales to meet targets. Your main responsibility will be to assist customers in finding the products they need, provide product recommendations, and contribute to an engaging experience.

Key Responsibilities

• Customer Service:
• Greet customers warmly and provide assistance with their shopping needs.
• Address customer inquiries, complaints, and concerns in a professional and courteous manner.
• Product Knowledge:
• Maintain a strong understanding of the products and services offered by the company.
• Provide product demonstrations or recommendations to customers as needed.
• Sales Goals:
• Meet and exceed sales targets by actively promoting products and services.
• Suggest upsell and cross-sell items to maximize sales potential.
• Store Maintenance:
• Ensure the store is clean, well-organized, and adequately stocked.
• Arrange and display merchandise according to company standards and promotional guidelines.
• Transaction Handling:
• Operate POS systems to process transactions accurately.
• Manage cash and credit transactions with integrity and accuracy.
• Inventory Management:
• Monitor inventory levels and report low stock items to supervisors.
• Assist in inventory counts and replenishment as needed.

• Educational Background:
• At least with High school diploma or equivalent; college degree in Business, Marketing, or a related field is a plus.
• Experience:
• Prior experience in retail sales, customer service, or a similar role is an advantage.
• Skills:
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Basic math skills for handling cash transactions.
• Personal Qualities:
• Customer-focused with a friendly and approachable demeanor.
• Detail-oriented and able to handle multiple tasks simultaneously.
• Proactive and self-motivated with a positive attitude.