You’re an organizational mastermind. You understand the nuances of project management and excel at creating streamlined processes that enhance efficiency and clarity. You’re meticulous with details—whether it’s perfecting project plans, establishing standardized operating procedures, or managing critical documentation. Your ability to keep projects and people aligned without losing sight of strategic objectives makes you an essential part of the team.

You have a keen eye for process optimization and excel in the creation and implementation of SOPs. You recognize the importance of methodical planning and know how to utilize organizational tools to ensure everything from project proposals to client onboarding runs seamlessly.

You are proactive and a natural leader. You’re skilled at keeping team members focused and ensuring that tasks are completed on time. Always tuned into the latest project management practices, you’re ready to introduce innovative methods and tools to improve workflow and efficiency.

You communicate clearly and effectively, fostering collaboration among team members and clients. You value diverse perspectives and are confident in offering your own insights. You take pride in your work, are reliable, and strive to deliver excellence in every aspect of your role.

• Oversee projects from inception to completion, ensuring they align with organizational goals and client needs.
• Collaborate closely with clients to identify and implement more efficient management strategies for proposals and ongoing projects, enhancing customer success.
• Develop and maintain Standard Operating Procedures (SOPs) for project proposals, client onboarding, and other key processes.
• Utilize leading project management software to monitor progress, manage resources, and ensure on-time delivery.
• Work closely with other teams and partners for training to provide solutions and improve processes.
• Manage communications with clients or customers to drive new sales and business as a repeat client or customer.
• Undertake process improvement projects to enhance training programs and other processes.
• Assist Customer Service in managing customer response needs and product-change ticket creation.
• Monitor and guide team members to maintain progress and adhere to project timelines, ensuring the smooth operation of all initiatives.
• Foster strong client relationships through regular communication, understanding their needs, and delivering outstanding customer success.

• 4+ years experience as a Project Manager on marketing creative projects or within a digitally-focused marketing environment
• Experience directly managing clients, as well as, multidisciplinary internal project teams
• Ability to “translate” between clients, creatives and key stakeholders, keeping everyone’s interests and needs integrated as part of a project’s successful completion
• Rigorous organization and management skills; conscientious and adept in solving issues at all levels of a project.
• Ability to inspire, support, and understand the interplay between people, clients, processes, and systems.
• Excellent communication skills and a knack for proactive problem-solving.
• Excellent analytical and numeracy skills.
• Expertise in defining process efficiencies and enhancing customer success.

What You’ll Get

You’ll join a team of dedicated professionals committed to excellence in every project.

• You’ll receive a competitive salary, comprehensive benefits, and generous time off.
• You’ll get to work remotely from wherever you want! (As long as it has reliable WiFi and hopefully a comfortable place for you to work.)
• You’ll be challenged by ever-evolving solutions to our clients’ and their customers’ needs.

Landed is where top creative talent can find work with US companies as a valued creative team member. Our mission is to connect the world's best creative talent with growth opportunities and financial stability. We provide a competitive salary, benefits, and more. Ready to land your next job? Apply now!