Onboarding Coordinator - (HR57408)

Location: Remote (Global)

Salary Range: 900 - 1000 USD/month (based on experience)

Work Schedule: Monday to Friday, 10:00 AM – 19:00 PM (EST) (40 hours/week)

Peak Seasonal Schedule: 10 weeks of required overtime , featuring 8 weeks of 50-hour schedules (6 of which require weekend work).

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and U.S.-based businesses, connecting candidates from regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Company:

Sagan represents a mission-driven organization focused on pupil transportation, making a critical difference for children, families, and educators. We operate in a fast-paced, high-impact environment where empathy and efficiency go hand-in-hand.

Position Overview:

We are seeking an organized, detail-oriented, and values-driven Onboarding Coordinator to guide new drivers through compliance and verification pipelines. Reporting to the Onboarding Manager, you will work closely with recruitment, operations, and compliance teams in a high-volume, metrics-driven environment.

Key Responsibilities:

• High-Volume Outreach: Execute 80+ daily phone calls and text sequences to push candidates through onboarding milestones.
• Compliance Vetting: Audit, review, and verify mandatory documentation with zero errors to guarantee full first-day compliance.
• Surge Support: Deliver precise operational onboarding instructions to new hires during high-volume recruitment cycles.
• Data Management: Navigate multiple database systems while keeping applicant information completely confidential.

Required Qualifications:

• Experience: Minimum 2 years of dedicated, full-time remote experience (hybrid or temporary COVID remote work does not qualify) .
• Phone Rigor: At least 1 year of high-volume phone experience tracking 80+ calls per day.
• Skills: Proficient English (read, write, speak) and a proven record of strict attention to detail.
• Tech Setup: A reliable internet connection alongside a dedicated computer with a functional camera and microphone.