Le Soleil International Logistics Company, Inc. Process Excellence Specialist

₱20-25K[Monthly]

On-site - LagunaFull-time1-3 Yrs ExpBachelor

Quality Auditprocess mapping and modeling software

Lead the analysis and documentation of current business processes within the organization.
Identify areas for significant improvement and develop innovative solutions to enhance efficiency and effectiveness.
Drive the implementation of process improvements.
Contribute to improvement of business processes by gaining a deep understanding of the current state and identifying bottlenecks and inefficiencies
Design and implement simplified processes that reduce complexity and improve operational performance.
Stay updated with the latest technological advancements and industry best practices, applying them to enhance process efficiency.
Develop and define operational KPIs to measure the efficiency and value of processes.
Monitor and analyze KPI performance, providing insights and recommendations for continuous improvement.
Ensure process changes are aligned with business objectives and KPIs.
Work closely with stakeholders from multiple business units to gather, analyze, clarify, and document business requirements and translate them to system requirements.
Facilitate workshops and meetings to gather requirements and feedback.
Provide end user support to facilitate adoption of new features and documents and resolve reported issues where applicable.
Prepare detailed documentation of process improvements, including process maps, workflows, and technical specifications.
Develops and maintains reports, dashboards, and scorecards to track key performance metrics from multiple data sources.

Bachelor's degree in Business Administration, Operations Management, Industrial Engineering or a related field.
Minimum of 2-3 years of experience as a Business Process Excellence Specialist or in a similar role.
Demonstrated experience with KPI development and performance monitoring.
Knowledgeable in usage of Microsoft Products such as Excel, Powerpoint, Word, Visio and Teams.
Have broad knowledge of functional areas such as risk management, time management, expense management, procurement management, overall management, scope management, communication management, and human resources management, etc.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work effectively with cross-functional teams.
In-depth knowledge of process improvement methodologies and tools, such as Six Sigma, Lean, or TQM.
Proficiency in using process mapping and modeling software (e.g., Visio) and project management tools (e.g., Microsoft Project).