Non-Voice Support • Chat and Email • Hybrid Setup

₱15-25K[Monthly]
Hybrid - PasigFull-time<1 Yr ExpBachelor
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Job Description

Computer LiterateMS OfficeCustomer Oriented

Description

WHY JOIN OUR TRANSEC TEAM?

  • HMO with dependent, life insurance, and incentives
  • Permanent hybrid work setup
  • Great working environment with real work-life balance
  • Fun & engaging company-sponsored events

 

ESSENTIAL JOB FUNCTIONS

  • Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.
  • Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.
  • Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.


Requirement

  • Bachelor’s degree in any field, preferably an IT-related course.
  • Must have at least 1 year of customer service experience in the BPO industry, handling an international account.
  • Work background in using chat and/or email communication is highly preferred.
  • Prior experience in a technical account is a huge plus.
  • Knowledge in HTML, CSS, Adobe Photoshop, and/or Canva is a huge plus.
  • Must have excellent writing skills in English; good speaking skills in English.
  • Tech savvy with strong interest in learning new technology applications.
  • High attention to detail.
  • Willing to work on night shift.

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Transec BPO Solutions Inc.Recruiter

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Working Location

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Others

    Company Social Events, Office Parties

  • Perks Benefits

    Annual Company Trip, Company Equipment

  • Professional Development

    Job Training

  • Time Off & Leave

    Birthday Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Work from Home

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Posted on 08 November 2024

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