Non-Voice Support • Chat and Email • Hybrid Setup

₱15-25K[Monthly]
Hybrid - PasigFull-time<1 Yr ExpBachelor
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Job Description

Computer LiterateMS OfficeCustomer Oriented

Description

WHY JOIN OUR TRANSEC TEAM?

  • HMO with dependent, life insurance, and incentives
  • Permanent hybrid work setup
  • Great working environment with real work-life balance
  • Fun & engaging company-sponsored events

 

ESSENTIAL JOB FUNCTIONS

  • Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.
  • Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.
  • Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.


Requirement

  • Bachelor’s degree in any field, preferably an IT-related course.
  • Must have at least 1 year of customer service experience in the BPO industry, handling an international account.
  • Work background in using chat and/or email communication is highly preferred.
  • Prior experience in a technical account is a huge plus.
  • Knowledge in HTML, CSS, Adobe Photoshop, and/or Canva is a huge plus.
  • Must have excellent writing skills in English; good speaking skills in English.
  • Tech savvy with strong interest in learning new technology applications.
  • High attention to detail.
  • Willing to work on night shift.

transecbpo careers

RecruiterTransec BPO Solutions Inc.

Working Location

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Others

    Company Social Events, Office Parties

  • Perks Benefits

    Annual Company Trip, Company Equipment

  • Professional Development

    Job Training

  • Time Off & Leave

    Birthday Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Work from Home

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Posted on 08 November 2024

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