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Systemantech Inc.

JR Splunk Engineer

35,000 - ₱40,000

xp_lvl3 - 5 years
educationBachelor
jobTypeFull-time
JR Splunk Engineer35,000 - ₱40,000
locationHomebasedworkExperience3 - 5 years
educationBachelorjobTypeFull-time
Posted on 29 July 2020

Job Description

Posted on 29 July 2020

8X5 Support Onsite Support for 1 year

SPOC between Trustwave and bank client

Support services:

> Managing and handling alerts, dashboard and playbooks between bank client SOC team and TW SOC

>Monitoring and triage support including incident ticketing and escalation during business hours

>Incident Reporting and Resolution coordination

Requirements

Splunk knowledgeable and to also be able to access TrustWave Dashboard

SLA will be the standard SLA provided by TW to their Managed Security Services ( SIEM ) ( Change Management, Technology replacement, Incident Management and Threat Detection SLA's) within 8X5 coverage

Scope: Monitor BDO Splunk and TW dashboard also personnel will be in charge of filing and monitoring for MSS tickets and accessing the support portal of TW. No other engine/portal only BDO and TW.


Skills / Software

Splunk

Working Location

Makati City, Homebased, Philippines

Job Description

minus

8X5 Support Onsite Support for 1 year

SPOC between Trustwave and bank client

Support services:

> Managing and handling alerts, dashboard and playbooks between bank client SOC team and TW SOC

>Monitoring and triage support including incident ticketing and escalation during business hours

>Incident Reporting and Resolution coordination

Job Requirements

plus

Splunk knowledgeable and to also be able to access TrustWave Dashboard

SLA will be the standard SLA provided by TW to their Managed Security Services ( SIEM ) ( Change Management, Technology replacement, Incident Management and Threat Detection SLA's) within 8X5 coverage

Scope: Monitor BDO Splunk and TW dashboard also personnel will be in charge of filing and monitoring for MSS tickets and accessing the support portal of TW. No other engine/portal only BDO and TW.


Skills / Software

plus
Splunk

Working Location

plus
Makati City, Homebased, Philippines

About the company

OUR STORY Systemantech began its full operation on January 1, 2007 and became one of the major players in IT Outsourcing Services in the field of Level 1, Level 2 support. In 2008, Systemantech expanded its operation by establishing support offices in Cebu and in Davao to support Visayas and Mindanao clients. In 2009, Systemantech adopted ITIL best practices thru training and passing of the ITILv3...

IndustriesInformation Technology
Employees101 - 499

Recruiter

Talen Acquisition SpecialistEdgie Lyn Barcelona   
21% response rate, respond within a weekLast active 18/09/2020
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