The Marison Hotel Front Desk Officer

₱10-15K[Monthly]

On-site - AlbayFull-time<1 Yr ExpBachelor

Customer Relationship ManagementEnglish LanguageCustomer ServiceInterpersonal SkillsCommunication SkillsTime Management

Greet, register, and assign rooms to guests.
Answer inquiries about hotel services, checkout times, and the local area with a positive demeanor.
Manage guest bookings and reservations with proficiency to ensure a memorable experience.
Handle guest complaints and concerns in an efficient, timely, and courteous manner.
Maintain a clean and organized front desk area, projecting a professional image at all times.
Coordinate with the housekeeping team to ensure room availability and readiness.
Process guest payments and maintain accurate financial records.

Job Title: Front Desk Officer
Educational Qualifications: Bachelor’s degree in Business Administration, Hospitality, or related field
Experience Level: Less than 1 year of experience. Fresh graduates are encouraged to apply.
Skills and Competencies: Excellent verbal communication, interpersonal skills, proficiency in MS Office, and the ability to handle multiple tasks
Responsibilities and Duties: Greet guests, manage check-ins/outs, handle inquiries, and provide exceptional customer service.
Working Conditions: Fast-paced environment requires prolonged periods of standing and may include weekend shifts.
Qualities and Traits: Professional attitude, reliability, attention to detail, and a strong customer-focused approach.

Camira Lofamia

HR SupervisorThe Marison Hotel

Active today

1, The Marison Hotel, Corner Imelda Roces Ave, Legazpi City, Albay, Philippines

Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Occupational Accident Insurance, HMO
Others
Office Parties
Perks Benefits
Employee Discount, Free Meals, Parking Space, Sleeping Quarters
Time Off & Leave
Solo Parent Leave