Enjoy Employee Discounts from Kim's Ramyun# and Six (6) Working Hours From Mon-Fri!

1. Strategic Planning and Growth

• Develop and implement strategies for franchise growth and expansion.
• Identify and pursue opportunities for new franchise locations in target markets.
• Lead market research to assess potential franchise territories and competition.

2. Franchisee Recruitment and Onboarding:

• Lead the recruitment and selection of new franchisees, ensuring they meet the company's qualifications and fit the brand.
• Oversee the onboarding process for new franchisees, including training, operational setup, and initial store openings.
• Ensure franchisees understand the franchise agreement and their responsibilities.
• Collaborate with third party marketing arm for franchise leads

3. Franchise Network Management:

• Maintain strong relationships with franchisees, acting as the main point of contact between them and the corporate office.
• Conduct regular meetings with franchisees to review performance, address concerns, and share updates on corporate initiatives.
• Serve as a liaison for franchisees, conveying their feedback and suggestions to corporate leadership.

4. Operational Oversight and Support:

• Work together with Franchise Supervisor to ensure all franchise units comply with legal regulations, brand standards, and safety protocols and oversee the sales performance

5. Financial Management:

• Monitor and analyze the financial performance of franchisees, including profit margins, revenue, and expenses.
• Offer guidance to franchisees on how to improve profitability and cost control.
• Oversee franchise fees, royalties, and ensure financial reporting compliance.

6. Brand and Marketing Oversight:

• Ensure franchisees adhere to the brand’s marketing guidelines, including the use of logos, store design, and promotional materials.
• Assist franchisees in implementing corporate marketing strategies and local marketing efforts.
• Monitor the effectiveness of marketing campaigns and promotions across franchise locations.

7. Problem Solving and Conflict Resolution:

• Address and resolve conflicts between franchisees and the corporate office, as well as disputes within the franchise network.
• Provide solutions to operational, staffing, or customer service issues that franchisees may encounter.
• Handle franchisee grievances in a timely and professional manner, escalating issues when necessary.

8. Reporting and Analysis:

• Prepare regular reports on the performance of the franchise network for senior management, including sales trends, profitability, and growth metrics.
• Analyze market trends and competitive data to inform strategic decision-making.
• Track franchise unit performance and identify areas for improvement.

9. Franchise Agreement Management:

• Oversee the legal and contractual aspects of franchise agreements, ensuring franchisees comply with the terms and conditions.
• Work with legal teams to update or renew franchise agreements as needed.
• Manage the renewal or termination process for franchise agreements when necessary.

10. Leadership and Team Management:

• Lead a team of franchise supervisors and other staff who provide direct support to franchisees.
• Mentor and develop the internal team to improve franchisee support and operational performance.
• Ensure collaboration between departments like marketing, operations, order and fulfillment, and accounting and finance to support franchisees.

• Bachelor’s Degree in Business Administration, Management, Marketing, or a related field.
• At least 5 years of experience in a management or operational role, preferably within a retail or franchise environment.
• Skills in Leadership and Team Management, Negotiation, Operation and Financial, Knowledge of Franchise Laws and Regulations:
• Strong analytical and problem-solving abilities.
• Excellent communication skills and able to build strong relationships with internal and external business partners.
• Willing to do field work.

Full time office based work in Timog Ave., QC Head Office