#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Competitive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

• Provide outstanding customer service and sales support to the client’s advertisers, publishers and/or users 
• Analyze quality and effectiveness of ad accounts strategically, and recommend best practices for other platforms 
• Support SMBs through effective business partnering and overall support of our vendor operations 
• Collaborate with advertising specialists, sales engineers, and product team members on new feature development
• Generate creative ways to improve our client relationships and increase revenue by sharing and implementing best practices 
• Tracking of accounts and maintaining conversion

Who are we looking for?

• Completed at least 2 years in college
• With at least 2 years of pure sales experience (inbound/outbound/B2B) in the BPO industry
• Strong desire to meet or exceed revenue, quality, productivity, and customer satisfaction targets
• Familiar with needs-based selling techniques/analytics (e.g., SPIN)
• Familiarity with online advertising products and services
• Strong verbal and written English communications skills
• Account management experience is a plus
• Amenable to work in rotating shifts (morning, mid, & night shifts)
• Can work BGC, Taguig City