 | Homebased |  | 1 - 3 years |
 | Bachelor |  | Part-time |
Job Description
Posted on 14 January 2021
We are hiring experienced Customer Success / Customer Support Representatives/Officers to help us keep growing. If you're dedicated and want to work remotely from home, our company is an excellent place to grow your career. Don't hesitate to apply.
Requirements
Skills/Requirements:
- Candidate must possess at least a Bachelor's Degree in any field
- Excellent communication skills
- Proficient in spoken/written English
- Experienced in chat, phone and email support
Responsibilities:
- On-board new customers
- Approach customers for feedback
- Conduct customer satisfaction surveys
- Gather and analyze requirement feasibility
- Handle special requirements from customers
- Interact with customers on chat/phone/email
- Answer customer questions and resolve issues
- Work with the QA team to ensure timely delivery
- Build and send quotes as per customer requirements
- We are looking for remote candidates who can work in the North American time zone.
Skills / Software
Working Location
Job Description
We are hiring experienced Customer Success / Customer Support Representatives/Officers to help us keep growing. If you're dedicated and want to work remotely from home, our company is an excellent place to grow your career. Don't hesitate to apply.
Job Requirements
Skills/Requirements:
- Candidate must possess at least a Bachelor's Degree in any field
- Excellent communication skills
- Proficient in spoken/written English
- Experienced in chat, phone and email support
Responsibilities:
- On-board new customers
- Approach customers for feedback
- Conduct customer satisfaction surveys
- Gather and analyze requirement feasibility
- Handle special requirements from customers
- Interact with customers on chat/phone/email
- Answer customer questions and resolve issues
- Work with the QA team to ensure timely delivery
- Build and send quotes as per customer requirements
- We are looking for remote candidates who can work in the North American time zone.
Skills / Software
Working Location
About the company
Scribie.com is a audio/video transcription service where you can get high quality transcripts of your interviews, meetings, podcasts, videos, webinars, etc. At Scribie, we have re-thought and re-invented the transcription process for the internet age and have built a system which produces high quality transcripts with the least amount of effort. We follow a four step process where the initial work...
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