Customer Success

₱20-30K[Monthly]
On-site - CebuFull-timeNo Exp RequiredBachelor
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Job Description

NetworkingCustomer Service

Description

Join Softype Philippines Inc., a leader in Information & Communication Technology based in Cebu, dedicated to delivering outstanding client solutions.

  • Assist customers with inquiries regarding products and services.
  • Resolve issues efficiently, ensuring high levels of customer satisfaction.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with cross-functional teams to enhance service delivery.
  • Provide technical support and troubleshooting assistance to users.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Proficiency in networking concepts and exceptional customer service skills.
  • Responsibilities and Duties: Assist customers with inquiries, troubleshoot issues, and maintain communication.
  • Working Conditions: Office environment with standard business hours; possible remote work options.
  • Qualities and Traits: Strong communication skills, patience, problem-solving abilities, and a customer-centric mindset.


FRESH GRADUATES ARE ENCOURAGED TO APPLY

Germelyn Pena

HR OfficerSoftype Philippines Inc - Cebu

Active this week

Working Location

Softype Philippines Inc.. P3 Zenith Central, Luzon Ave, Cebu City, 6000 Cebu, Philippines

Benefits

  • Employee Recognition and Rewards

    Annual Appraisal, Employee of the Month Award

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Posted on 12 November 2024

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