Customer Service Supervisor

₱20-35K[Monthly]
现场办公 - 奎松市全职3-5年工作经验本科
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Job Description

客户服务销售队伍解决问题非常有职业道德销售推介和结束人际交往能力人际交往能力销售渠道后台支持呼叫中心

Description

  • Oversees the daily workflow and scheduling of telemarketing staff.
  • Motivates and supports agents through feedback and communication
  • Prepares monthly and annual performance reports.
  • Maintaining documentation about customer service department activities.
  • Monitoring the performance of customer service staff.

Requirements

  • Bachelor's Degree or equivalent and at least 3 years of working in customer service, a supervisory role, or in a call center is required.
  • Experience with coaching, training, and motivating employees is required
  • Outstanding communication skills, both written and verbal.
  • Strong computer skills and excellent time management skills

JUVY ALMAYDA

HR ManagerAdvance Marketing

Active today

Working Location

540 Quezon Ave. 540 Quezon Ave, Quezon City, Metro Manila, Philippines

Benefits

  • 员工表彰与奖励

    提成, 员工表彰计划

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    职业意外保险

  • 其他

    企业社交活动

  • 额外福利

    停车位

  • 职业发展

    工作培训

  • 休假和请假

    丧假, 产假和陪产假, 育儿假, 病假, 单亲假, 女性特殊假

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Posted on 20 September 2024

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