Join our Tech Account as a Customer Service Representative and provide exceptional support to customers by resolving technical and account-related inquiries. This is an onsite role based in Davao, ideal for candidates with customer service experience and strong communication skills.

Key Responsibilities

• Handle customer inquiries through appropriate support channels.
• Troubleshoot basic technical and account-related concerns.
• Deliver accurate information and effective resolutions.
• Document customer interactions and maintain quality standards.
• Meet performance, productivity, and customer satisfaction goals.

Qualifications

• High School or Senior High School graduate.
• At least 6 months of Customer Contact Experience (CCE) or more.
• English proficiency at B2 level.
• Willing to work onsite in Davao.
• Willing to work on shifting schedules.

Skills & Competencies

• Strong English communication skills.
• Excellent customer service and problem-solving abilities.
• Basic technical aptitude and computer navigation skills.
• Ability to multitask and work in a fast-paced environment.
• Team player with a customer-focused mindset.

What We Offer

• Salary package of up to ₱23,000.
• Paid training and career development opportunities.
• Competitive compensation and benefits.
• Supportive and collaborative work environment.
• Long-term career growth within the company.