Trinity Workforce Solutions, Inc. Customer Service Representative

₱10-15K[Monthly]

On-site - CebuFull-timeNo Exp RequiredBachelor

Customer ServiceProblem SolvingStrong Work EthicCall CentreInterpersonal SkillsTeam Player

Respond to customer inquiries via phone, email, and chat promptly and professionally.
Assist clients in understanding our HR services and recruitment solutions.
Resolve customer issues efficiently, ensuring high satisfaction levels.
Collaborate with internal teams to improve service delivery.
Maintain accurate records of customer interactions in our database.

Educational Qualifications: Bachelor’s degree in any field.
Experience Level: No prior experience required; training provided.
Skills and Competencies: Strong customer service skills, effective problem-solving abilities, and excellent interpersonal skills. Must be a team player with a strong work ethic.
Responsibilities and Duties: Assist customers via phone and email, resolve inquiries, provide product information, and ensure customer satisfaction.
Working Conditions: Fast-paced call center environment with flexible shifts.
Qualities and Traits: Positive attitude, patience, adaptability, and strong communication skills.

Mark Anthony Segovia

Recruitment SpecialistTrinity Workforce Solutions, Inc.

Active this week

Cebu City, 6000 Cebu, Philippines, Cebu I.T. Park

Employee Recognition and Rewards
Performance Bonus, Employee Recognition Program
Government Mandated Benefits
13th Month Pay, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Work-Life Balance
Flexible Hours