Trinity Workforce Solutions, Inc. is seeking a dedicated Customer Service Representative to join our dynamic team in the Human Resources & Recruitment industry.

Our mission is to connect top talent with exceptional employers, and we need a skilled professional to enhance our customer experience. Assist clients with inquiries regarding recruitment processes and HR services.

Resolve customer issues with efficiency and empathy. Maintain accurate records of customer interactions. Collaborate with team members to improve service delivery. Educate clients on company offerings and best practices.

Educational Qualifications:

• Bachelor’s degree in any field is required.

Experience Level:

• No prior experience necessary; training will be provided.

Skills and Competencies:

• Proficiency in English language, excellent customer service, and call center communication skills.

Responsibilities and Duties:

• Assist customers with inquiries, resolve issues, and maintain records.
• Working Conditions: Fast-paced call center environment, may require shift work.

Qualities and Traits:

• Strong interpersonal skills, empathy, patience, and a positive attitude.