JetSon Manpower Agency Customer Service Representative

₱15-20K[Monthly]

On-site - PasayFull-timeNo Exp RequiredHigh/Senior High School

English LanguageCustomer ServiceCall Centre

Managing incoming calls and customer service inquiries
Generating sales leads that develop into new customers
Identifying and assessing customer needs to achieve satisfaction
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Responding promptly to customer inquiries
Communicating with customers through various channels
Acknowledging and resolving customer complaints
Maintaining expert knowledge about company products or services to best help customers
Resolve issues efficiently to ensure candidate and client satisfaction.

Educational Qualifications: Candidates must have at least a High/Senior High School degree.
Experience Level: No previous experience is required, making this an entry-level opportunity ideal for candidates looking to start a career in customer service.
Skills and Competencies: Must be proficient in the English language, possess strong customer service skills, and have the ability to work effectively in a call centre environment.
Responsibilities and Duties: The role includes handling customer inquiries, resolving issues, providing product information, and maintaining high satisfaction levels.
Working Conditions: Work typically takes place in an office or call centre setting with standard working hours, although some shifts may vary.
Qualities and Traits: We're looking for individuals with excellent communication, a patient demeanor, problem-solving skills, and the ability to remain professional under pressure.