CSR/TSR
Job Description
Description
- Answer incoming calls and respond to customer queries in a timely and professional manner.
- Provide accurate information regarding products and services offered by the company.
- Address customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain customer satisfaction while adhering to company policies and procedures.
- Document call information according to standard operating procedures.
Requirements
- Must be 18 - 50 yrs. old
- JHS & HS grad.(Old curriculum) Must have at least 6mos. Call center experience
- College Graduate (No exp. needed)
- Call Center Experience is a plus!
Kristen Marie Dela Cruz
KMDC Employment ServicesRecruiter
Active today
Working Location
Concentrix Davao Abreeza Recruitment Site. GF & 4F to 6F Abreeza Corporate Center, J.P. Laurel Ave, Poblacion District, Davao City, 8000 Davao del Sur, Philippines
Benefits
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Care On-Site, HMO
Perks Benefits
Annual Company Trip, Gym Membership, Sleeping Quarters, Well-Stocked Pantry
Professional Development
Job Training, Professional Development
Time Off & Leave
Maternity & Paternity Leave, Sick Leave
Posted on 10 October 2024
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