Portfolio Management

• Conduct daily collection of loan payments, savings, or other dues from members.
• Manage and reduce delinquency rates.
• Close daily monitoring for PAR1, then plan and request for mass follow-up to ensure collection recovery.

Collection and Remittance

• Perform area visits to collect savings, share capital, and loan payments.
• Maintain a high level of collection rate of at least 80% based on target.
• Issue official receipts with accurate information and surrender the same to the Teller/Cashier for recording and safekeeping.
• Post and remit daily collections with collection summary to the branch cashier.
• Plan for mass follow-up when necessary and submit request to the Branch Manager.
• Submit daily itinerary to the Branch Manager/Loan Officer for daily accomplishment.
• Alternate as Teller/Cashier for depositing excess cash beyond the insured vault amount of the total daily cash on hand of the branch for safety measures.
• Withdraw ATM/Passbook of members held as guarantee for loan payments and deposit the excess to their savings if there is any.

Reporting and Documentation

• Monitor loan aging and prepare collection reports for the Branch Manager.
• Prepare daily itinerary based on members’ due accounts and submit the same to the Branch Manager/Loan Officers for approval.
• Prepare and send notices regarding amounts due, maturity dates, amortization, due dates, and representative assembly to the members for information.
• Prepare necessary documents to present a formal complaint, whether small claim, criminal case, or regular case.
• Check the cooperative-issued motorcycle for maintenance and submit requests to the Branch Manager for necessary maintenance approval.
• Attend required meetings, trainings, and seminars as mandated.