HMAC Motors Incorporated CI/Collector

₱10-15K[Monthly]

On-site - Southern LeyteFull-time1-3 Yrs ExpHigh/Senior High School

credit and collectionscollection

Debt Collection: Contact clients to collect outstanding debts through phone calls, emails, and in-person meetings.
Account Management: Maintain accurate records of client accounts, payment histories, and collection activities.
Negotiation: Negotiate payment plans and settlements that are acceptable to both the company and the client.
Client Communication: Educate clients on their obligations and the importance of timely payments.
Documentation: Prepare and maintain detailed reports on collection activities and outcomes for management review.
Compliance: Ensure compliance with relevant laws and regulations governing debt collection practices.
Problem-Solving: Identify issues preventing payment and work with clients to find feasible solutions.
Team Collaboration: Collaborate with other departments, such as customer service and finance, to resolve client issues.
Performance Tracking: Meet or exceed individual and team collection targets and goals.

Education: High school diploma or equivalent; a degree in finance, business, or a related field is preferred.
Experience: Previous experience in debt collection, customer service, or a related role is a plus.
Communication Skills: Strong verbal and written communication skills for effective client interaction.
Negotiation Skills: Ability to negotiate payment plans and settlements professionally.
Attention to Detail: Strong organizational skills and attention to detail for maintaining accurate records.
Problem-Solving: Ability to identify issues and propose feasible solutions for clients.
Compliance Knowledge: Familiarity with relevant debt collection laws and regulations.
Computer Proficiency: Proficient in using CRM software and Microsoft Office Suite.
Interpersonal Skills: Ability to build rapport with clients while maintaining professionalism.
Time Management: Strong time management skills to handle multiple accounts and deadlines effectively.