Chat Support

₱15-25K[Monthly]
On-site - Quezon CityFull-timeNo Exp RequiredHigh/Senior High School
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Job Description

Customer OrientedComputer Literate

Description

Alorica is a leading provider in the BPO and Call Center industry, dedicated to enhancing customer experiences. We are seeking a Chat Support representative to manage online customer interactions efficiently.
  • Respond to customer inquiries via chat in a timely manner.
  • Provide accurate information about products and services.
  • Troubleshoot issues and resolve customer concerns.
  • Maintain records of customer interactions and feedback.
  • Collaborate with team members to enhance support processes.

Requirement

  • Educational Qualifications: At least a High/Senior High School degree.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong communication skills, basic computer proficiency, and problem-solving abilities.
  • Responsibilities and Duties: Respond to customer inquiries, resolve issues, and provide information via chat.
  • Working Conditions: Remote or in-office positions with flexible hours.
  • Qualities and Traits: Patience, adaptability, and a customer-oriented mindset are essential.

Edilbert Balla

Sourcing AssociateAlorica

Active today

Working Location

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Posted on 22 November 2024

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Alorica

Series C

>1000 Employees

BPO & Call Center

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