Alorica is a leading provider in the BPO and call center industry, dedicated to delivering exceptional customer service across various sectors. We are seeking a Call Center Representative to join our dynamic team.

• Respond to customer inquiries professionally and promptly.
• Resolve complaints and provide information about products and services.
• Document interactions accurately in the system.
• Maintain a high level of customer satisfaction.

• Educational Qualifications: Minimum of a High/Senior High School degree.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Proficient in English language, strong customer service orientation, effective problem-solving skills, and ability to work as part of a team.
• Responsibilities and Duties: Respond to customer inquiries, resolve issues efficiently, and provide back office support as needed.
• Working Conditions: Fast-paced call center environment, potential for flexible shifts.
• Qualities and Traits: Strong work ethic, positive attitude, and excellent communication skills.