Call Center Representative

₱20-25K[Monthly]
On-site - MuntinlupaFull-timeNo Exp RequiredHigh/Senior High School
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Job Description

Customer ServiceSchedulingProblem SolvingTeam PlayerEnglish LanguageAccount ManagementStrong Work EthicPeople SkillsCall Centre

Description

Sapphires Human Resource Services, a leading recruitment firm, is seeking a dedicated Call Center Representative to enhance our client engagement. Key

  • Manage inbound and outbound calls efficiently.
  • Provide outstanding customer service and support.
  • Document interactions accurately in our database.
  • Assist in recruiting efforts by scheduling interviews.
  • Collaborate with team members to improve processes.

Requirements

  • Job Title: Call Center Representative
  • Educational Qualifications: At least a High/Senior High School degree
  • Experience Level: No experience required
  • Skills and Competencies: Strong customer service, scheduling, problem-solving, team player, fluent in English, account management, strong work ethic, excellent people skills, call center experience a plus
  • Responsibilities and Duties: Manage inbound and outbound calls, assist customers with inquiries, maintain accurate records, collaborate with team members
  • Working Conditions: Fast-paced office environment, possible shift work
  • Qualities and Traits: Positive attitude, resilience, excellent communication skills, strong attention to detail

Dianne Ong

Sapphires Human Resource ServicesHR Director

Active this week

Working Location

Northgate Cyberzone by Filinvest. Alabang–Zapote Rd, Muntinlupa, 1781 Metro Manila, Philippines

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Company Equipment, Sleeping Quarters

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave

Read More

Posted on 30 October 2024

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