Call Center Representative
Job Description
Description
- Act as the first point of contact for clients, addressing inquiries and providing exceptional customer service.
- Manage calls effectively, documenting issues and resolutions to ensure a seamless experience.
Requirements
- Educational Qualifications: At least a High/Senior High School degree.
- Experience Level: No previous experience required; training will be provided.
- Skills and Competencies: Strong communication skills, active listening, and basic computer proficiency.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain records.
- Working Conditions: Office environment, may involve long hours at a desk.
- Qualities and Traits: Patience, empathy, and a positive attitude.
Danica Eleine Fresco
Ampersand Management & Dev't GroupHR Manager
Working Location
2nd Floor, Alta Citta Mall, A. Lesage St, Tagbilaran City, 6300 Bohol, IBEX Global Solutions (Philippines) Inc. Bohol. 2nd Floor, Alta Citta Mall, A. Lesage St, Tagbilaran City, 6300 Bohol, Philippines
Posted on 21 October 2024
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