Call Center Representative
Job Description
Description
- We are seeking a motivated Seller Support Representative to join our team. In this role, you will provide exceptional customer service through email and chat support.
Requirements
- Educational Qualifications: Bachelor's degree
- Experience Level: Entry-level, at least 6 momths of experience required.
- Skills and Competencies: Strong customer service acumen, outstanding interpersonal skills, effective communication abilities, adept in handling customer inquiries and complaints, proficient with call center technology and software.
- Responsibilities and Duties: Answering customer calls, providing information on products/services, resolving issues, documenting call details, and following up on customer interactions.
- Working Conditions: Office environment, potentially including shift work, weekends, and holidays. Expect high-volume call periods with the necessity for multitasking.
- Qualities and Traits: Patient, empathetic, adaptable, resilient, with a customer-oriented attitude and an exceptional work ethic.
Danica Eleine Fresco
Ampersand Management & Dev't GroupHR Manager
Working Location
Central (pob.), , Philippines, 11th floor, Apple One Equicom Tower, Equicom. Apple One Equicom Tower, Mindanao Ave. Cor. Biliran Rd. Cebu Business Park, Cebu City, 6000 Cebu, Philippines
Posted on 27 September 2024
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