We are launching a team that will provide customer teleservices for our international client. The successful candidate will:

• Answer sales queries and guide clients on proper product/service selection;
• Receive/resolve customer complaints;
• Follow-up with concerned departments and clients on their issues to ensure closure of support tickets;
• Promote client's products and services (through outbound calls) when required for the shift;
• As a pioneering team, this job provides career advancement opportunities as we look at growing the team and training leaders from within.

• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field.
• Experience in handling financial-related accounts highly preferred.
• Fluent in English (Verbal and written)
• At least 3-6 months Call Center work required.
• This work requires rotation to different shifts, the candidate must be willing to be in different shifts (standard Night Shift Differential applies).
• 35 Full-Time position(s) available.