AR Team Leader
Job Description
Description
- Design & implement workflow processes.
- Ensure quality of Deliverables
- Interaction with clients
- Ensure timely client communication
- Ensure proper execution of projects
- Monitor the quality and provide feedback to individuals or team.
- Maintain process documents and ensure regular updates
- Ensure all updates from clients are recorded
- Ensure proper allocation of work to team members
- Ensure the Turnaround time is adhered as per SLAs
- Participate in conference calls with the clients/ top management
- Willing to work in Ortigas in an onsite work arrangement.
- Amenable to work in a graveyard shift schedule.
Requirements
- Graduate of any 4-year course
- Must have 1+ Years as a Supervisor for BPO Healthcare Accounts in US
- Must have 1yr experience with team lead AR
Whenly Bonganay
HR OfficerVee Healthtek PH
Working Location
Vee Healthtek Philippines, 17th floor, Glas Tower Ortigas Centre, Second District, Pasig, 1600 Metro Manila, Philippines
Posted on 21 November 2024
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