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Customer Service Representative
₱19-25K[Monthly]
On-site - MuntinlupaFresh Graduate/StudentBachelorFull-time
Metacom Careers
Customer Service Representative
Metacom Careers₱19-25K[Monthly]
On-site - MuntinlupaFresh Graduate/StudentBachelorFull-time
Job Description
Benefits
- Employee Recognition and Rewards
Performance Bonus, Incentives
- Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
- Insurance Health & Wellness
HMO
- Professional Development
Job Training, Professional Development
- Time Off & Leave
Vacation Leave
Read More
Description
- Respond promptly and professionally to customer inquiries via phone, email, or chat.
- Assist customers with product information, order status, and troubleshooting issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to resolve customer issues efficiently.
- Identify opportunities to improve customer service processes and customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficient in English language; strong customer service skills.
- Qualities and Traits: Team player with excellent problem-solving abilities.
- Skills and Competencies: Experience in call centre environments preferred.
- Skills and Competencies: Ability to manage scheduling and inquiries efficiently.
English LanguageCustomer ServiceCall CentreTeam PlayerProblem SolvingScheduling
Jayvon Francisco
Recruitment AssociateMetacom Careers
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