Customer Service Representative
Metacom Careers
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Act as the first point of contact for customer inquiries and issues.
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer complaints and provide solutions in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve the overall customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred
- Experience Level: 0–2 years
- Skills and Competencies: Strong English language skills
- Skills and Competencies: Customer service experience
- Skills and Competencies: Strong problem-solving skills
- Qualities and Traits: Strong work ethic, organizational skills, and interpersonal skills
- Skills and Competencies: Ability to work effectively in a call center environment
Jerald Avilledo
Recruitment AssociateMetacom Careers
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Posted on 03 Sep 2026
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