Customer Service Representative
Metacom Careers
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Manage incoming calls and customer inquiries effectively.
- Provide accurate information about products and services.
- Resolve customer complaints and issues with professionalism.
- Maintain records of customer interactions in the system.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or related roles.
- Skills and Competencies: Strong English language proficiency, exceptional customer service skills, and experience in a call center environment.
- Qualities and Traits: Excellent communication skills, patience, and a positive attitude.
- Working Conditions: Ability to work in a fast-paced environment and meet performance targets.
Jayvon Francisco
Recruitment AssociateMetacom Careers
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Posted on 18 Sep 2026
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