Customer Service Representative

Metacom Careers

₱19-21K[Monthly]
On-site - MuntinlupaNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Manage incoming calls and customer inquiries effectively.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues with professionalism.
  • Maintain records of customer interactions in the system.
  • Collaborate with team members to enhance customer satisfaction.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 0–2 years of experience in customer service or related roles.
  • Skills and Competencies: Strong English language proficiency, exceptional customer service skills, and experience in a call center environment.
  • Qualities and Traits: Excellent communication skills, patience, and a positive attitude.
  • Working Conditions: Ability to work in a fast-paced environment and meet performance targets.
English LanguageCustomer ServiceCall Centre
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Jayvon Francisco

Recruitment AssociateMetacom Careers

More than ten replies today

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Posted on 18 Sep 2026

Metacom Careers

Pre-Series A

51-100 Employees

BPO & Call Center

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Metacom Careers

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