Customer Service Representative
Metacom Careers
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Manage customer inquiries through phone, email, or chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues in a timely manner.
- Document customer interactions and feedback.
- Maintain a positive and helpful attitude towards customers.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficiency in English language; strong customer service skills; experience in a call center environment is a plus.
- Responsibilities and Duties: Ability to handle multiple tasks simultaneously and prioritize effectively.
- Qualities and Traits: Excellent communication skills; empathetic and patient personality; strong problem-solving skills.
Michael Bulaon
Recruitment SpecialistMetacom Careers
More than ten replies today
Posted on 20 Aug 2026
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