Customer Service Associate
Global Quest Consulting Group
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Respond to client inquiries via phone, email, and in person
- Maintaining a positive, and professional attitude towards customers at all times.
- Handling day-to-day customer inquiries, requests, and concerns.
- Responding promptly to customer inquiries.
- Keeping records of customer interactions, transactions, comments, and complaints
- Follow escalation protocols for unresolved or high-priority issues.
- Recording all client interactions and resolutions accurately in the CRM system
- Maintain confidentiality of customer data and comply with privacy policies
Avie Vinalon
RecruiterGlobal Quest Consulting Group
Reply today 0 times
Working Location
H3G3+G99, Mayflower St, Mandaluyong City, 1550 Metro Manila, Philippines
Posted on 20 Aug 2026
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