Customer Service Representative
Metacom Careers
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Assist customers with inquiries and issues via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve customer complaints in a timely and professional manner.
- Document and manage customer interactions using our CRM system.
- Work collaboratively with team members to improve service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of customer service experience.
- Skills and Competencies: Excellent communication skills in English.
- Skills and Competencies: Proficient in customer service practices.
- Skills and Competencies: Experience in call center operations is a plus.
- Qualities and Traits: Strong interpersonal skills and a positive attitude.
Michael Bulaon
Recruitment SpecialistMetacom Careers
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Posted on 22 Sep 2026
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