Customer Service Representative

Metacom Careers

₱20-25K[Monthly]
On-site - MakatiNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Provide exceptional customer service via phone, email, and chat.
  • Assist customers with inquiries, complaints, and product information.
  • Resolve issues through effective problem-solving and active listening.
  • Maintain detailed records of customer interactions and feedback.
  • Collaborate with team members to enhance customer satisfaction.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: No experience required; entry-level candidates welcome.
  • Skills and Competencies: Proficient in English language; excellent customer service skills.
  • Skills and Competencies: Strong problem-solving abilities and interpersonal skills.
  • Qualities and Traits: Demonstrated strong work ethic and people skills.
  • Responsibilities and Duties: Ability to work in a call center environment effectively.
English LanguageCustomer ServiceProblem SolvingStrong Work EthicInterpersonal SkillsCall CentrePeople Skills
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Jerald Avilledo

Recruitment AssociateMetacom Careers

Replied 4 minutes ago

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Posted on 02 Sep 2026

Metacom Careers

Pre-Series A

51-100 Employees

BPO & Call Center

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Metacom Careers

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