Looking for Customer Service Agent

Miranda HR

₱15-25K[Monthly]
On-site - MandaluyongNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance

  • Professional Development

    Job Training

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Description

  • Assist customers with inquiries and provide exceptional service via phone, email, and chat.
  • Resolve customer issues by identifying problems and implementing effective solutions.
  • Maintain a positive and professional relationship with customers to ensure satisfaction.
  • Document customer interactions and update account information accurately.
  • Collaborate with team members to improve processes and enhance customer experience.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: No previous experience required; entry-level position
  • Skills and Competencies: Strong English language proficiency
  • Skills and Competencies: Excellent customer service and interpersonal skills
  • Skills and Competencies: Problem-solving and organizational abilities
  • Qualities and Traits: Team player with a positive attitude
  • Skills and Competencies: Basic technical skills; familiarity with call center systems is a plus
English LanguageCustomer ServiceProblem SolvingTeam PlayerTechnical SkillsAccount ManagementCall CentreInterpersonal SkillsOrganizational Skills
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Reylon Malonzo

HR OfficerMiranda HR

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Working Location

Shaw Blvd. Shaw Blvd, Metro Manila, Philippines

Posted on 10 Mar 2026

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