Insurance Customer Care Specialist
Metacom Careers
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Qualifications
- At least Senior High School Graduate
- Minimum 1-year BPO experience
- Customer Service experience required
- Must have voice/international account experience
- Good English communication skills
- Strong customer service and problem-solving skills
- Willing to work on a shifting schedule
- Willing to work onsite, if required
Job Responsibilities
- Handle inbound calls from international customers.
- Assist customers with insurance-related inquiries and concerns.
- Provide accurate information regarding policies, benefits, and services.
- Resolve customer concerns professionally and efficiently.
- Document customer interactions accurately.
- Follow company procedures and maintain customer confidentiality.
- Meet quality and productivity targets.
Why Join?
Competitive salary package of up to ₱23,000
International account experience
Career growth opportunities
Professional and supportive work environment
Opportunity to strengthen your customer service and communication skills
Pauline Arcaye Legaspi
Recruitment AssociateMetacom Careers
Active within three days
Working Location
Plaza E Northgate Cyberzone, Alabang, Muntinlupa, Metro Manila, Philippines
Posted on 11 Sep 2026
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