Insurance Customer Care Specialist
Metacom Careers
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Qualifications
- At least Senior High School Graduate
- Minimum 1-year BPO experience
- Customer Service experience required
- Must have voice/international account experience
- Good English communication skills
- Strong customer service and problem-solving skills
- Willing to work on a shifting schedule
- Willing to work onsite, if required
Job Responsibilities
- Handle inbound calls from international customers.
- Assist customers with insurance-related inquiries and concerns.
- Provide accurate information regarding policies, benefits, and services.
- Resolve customer concerns professionally and efficiently.
- Document customer interactions accurately.
- Follow company procedures and maintain customer confidentiality.
- Meet quality and productivity targets.
Why Join?
Competitive salary package of up to ₱23,000
International account experience
Career growth opportunities
Professional and supportive work environment
Opportunity to strengthen your customer service and communication skills
Pauline Arcaye Legaspi
Recruitment AssociateMetacom Careers
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Working Location
Plaza E Northgate Cyberzone, Alabang, Muntinlupa, Metro Manila, Philippines
Posted on 11 Sep 2026
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