Customer Care Representative
Metacom Careers
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Resolve customer complaints and provide effective solutions to enhance customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve overall customer service processes.
- Keep up to date with product information and company policies.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 1–3 years
- Skills and Competencies: Strong communication skills, proficiency in English, and experience in call center environments
- Qualities and Traits: Empathetic, patient, and customer-focused
- Responsibilities and Duties: Ability to handle multiple tasks efficiently and provide exceptional customer service
- Working Conditions: Fast-paced call center environment, may involve evening and weekend shifts
Monica Dela Cruz
Talent Acquisition ApprenticeMetacom Careers
Active within three days
Working Location
Filinvest Corporate City, Northgate Cyberzone Paseo de Gutierrez, Alabang, Muntinlupa, 1781 Metro Manila, Philippines
Posted on 06 Aug 2026
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