Call Center Representative
RSD Human Resource Management Consultancy
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Professional Development
Job Training
Time Off & Leave
Parental Leave, Vacation Leave
Description
- Handle incoming customer inquiries and provide support via phone, email, or chat.
- Resolve customer complaints and escalate issues as needed.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to improve service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years (Fresh graduates are welcome to apply).
- Skills and Competencies: Excellent communication skills, both verbal and written.
- Qualities and Traits: Strong problem-solving skills and a customer-centric mindset.
- Working Conditions: Ability to work in a fast-paced environment and manage multiple tasks.
Gersham La Madrid
HR OfficerRSD Human Resource Management Consultancy
More than ten replies today
Working Location
205, Silver City 1, Frontera Verde Drive, Pasig, 1600 Metro Manila, Philippines
Posted on 09 Jul 2026
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RSD Human Resource Management Consultancy
Unfinanced / Angel
51-100 Employees
Human Resources & Recruitment
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