Call Center Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance
Professional Development
Job Training
Description
- Manage inbound and outbound customer calls in a timely manner.
- Provide information about products and services to enhance customer satisfaction.
- Resolve customer complaints and issues effectively and professionally.
- Document all interactions and transactions in the customer service database.
- Collaborate with team members to improve processes and customer experience.
Requirements
- Job Title: Call Center Representative
- Job Function: Call Center Representative
- Responsibilities and Duties: Ability to follow communication scripts, handle difficult situations, and multitask efficiently.
- Working Conditions: Comfortable working in a fast-paced environment with set schedules.
- Qualities and Traits: Excellent communication skills, patience, empathy, and attention to detail.
kelvin ostan
HR OfficerMiranda HR
Reply today 2 times
Working Location
Shaw Blvd. Shaw Blvd, Metro Manila, Philippines
Posted on 03 Jul 2026
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