Call Center Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance
Professional Development
Job Training
Description
- Manage inbound and outbound customer calls in a timely manner.
- Provide information about products and services to enhance customer satisfaction.
- Resolve customer complaints and issues effectively and professionally.
- Document all interactions and transactions in the customer service database.
- Collaborate with team members to improve processes and customer experience.
Requirements
- Job Title: Call Center Representative
- Job Function: Call Center Representative
- Responsibilities and Duties: Ability to follow communication scripts, handle difficult situations, and multitask efficiently.
- Working Conditions: Comfortable working in a fast-paced environment with set schedules.
- Qualities and Traits: Excellent communication skills, patience, empathy, and attention to detail.
kelvin ostan
HR OfficerMiranda HR
More than ten replies today
Working Location
Shaw Blvd. Shaw Blvd, Metro Manila, Philippines
Posted on 03 Jul 2026
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